1. Refund Invoice
Description –
Admin User can issue Refund for a Paid Product. The steps to do the same are mentioned below.
- Login to the Admin site.
- Click Paid under Invoice tab.
![](https://www.auctionsoftware.com/wp-content/uploads/2023/01/1-1024x516.png)
Click the Refund icon in the data table.
![](https://www.auctionsoftware.com/wp-content/uploads/2023/01/2-1024x520.png)
Admin User needs to fill the required fields.
![](https://www.auctionsoftware.com/wp-content/uploads/2023/01/3-1024x525.png)
The respective Refunded Invoice will display under Return -> Completed tab.
![](https://www.auctionsoftware.com/wp-content/uploads/2023/01/4-1024x525.png)
2. Customer tab
Description –
Admin User can view and edit details like Profile, Invoice, Notification and Credits. Also, can view Mail Logs, SMS Logs, Login Info and add some Notes for the User.
- Click the User Tab and click the edit Icon.
![](https://www.auctionsoftware.com/wp-content/uploads/2023/01/5-1024x522.png)
Admin User can edit all details of the respective User.
![](https://www.auctionsoftware.com/wp-content/uploads/2023/01/6-1024x523.png)
Profile – Admin can edit and update the User’s Profile details.
![](https://www.auctionsoftware.com/wp-content/uploads/2023/01/7-1024x524.png)
Invoice – Admin can view all the invoices of the respective users.
![](https://www.auctionsoftware.com/wp-content/uploads/2023/01/8-1024x520.png)
Notification – Admin can edit and update the notification preferences and only the respective notifications will be triggered to the users.
![](https://www.auctionsoftware.com/wp-content/uploads/2023/01/9-1024x522.png)
Login Info – Admin can see all the Login Time stamp of all Users.
![](https://www.auctionsoftware.com/wp-content/uploads/2023/01/10-1024x526.png)
Notes – Admin user can add notes for all Users – it will be saved in the respective tab.
![](https://www.auctionsoftware.com/wp-content/uploads/2023/01/11-1024x520.png)
Credits – Admin user can add and remove Credits to the Users wallet. Users can use the Credits to purchase the Products.
![](https://www.auctionsoftware.com/wp-content/uploads/2023/01/12-1-1024x521.png)
Mail Logs – Admin user can view the emails triggered to the Users with date and time.
![](https://www.auctionsoftware.com/wp-content/uploads/2023/01/13-1024x520.png)
SMS Logs – Admin user can view the SMS triggered to the Users with date and time.
![](https://www.auctionsoftware.com/wp-content/uploads/2023/01/14-1024x523.png)
Bid History – Admin user can view Bid History for all the Products and for all Auctions.
![](https://www.auctionsoftware.com/wp-content/uploads/2023/01/15-1-1024x520.png)
3. Campaign Email
Description –
Admin User intimate and let the Customers know about new Auctions in the site. Based on the campaign, Users will get to know
- Click the Campaign tab and choose Email template to be sent to Customers.
![](https://www.auctionsoftware.com/wp-content/uploads/2023/01/16-1024x517.png)
Base Template – In Base Template, Admin can create template to add new templates.
![](https://www.auctionsoftware.com/wp-content/uploads/2023/01/17-1024x517.png)
![](https://www.auctionsoftware.com/wp-content/uploads/2023/01/18-1024x520.png)
- Add New Template – Admin can also Add a New Template by clicking the advance toggle bar to modify the already created base template. The created template will display in the email template page
![](https://www.auctionsoftware.com/wp-content/uploads/2023/01/19-1024x529.png)
- Edit Icon – Admin can edit the existing templates.
- Try Template Icon – Admin can test whether the created email templates are working.
![](https://www.auctionsoftware.com/wp-content/uploads/2023/01/20-1024x522.png)
Create New Campaign – Admin can create the campaign to send the email to bulk users.
![](https://www.auctionsoftware.com/wp-content/uploads/2023/01/21-1024x527.png)
Admin user need to fill all the required details – From Address & To Address.
![](https://www.auctionsoftware.com/wp-content/uploads/2023/01/22-1024x525.png)
The added campaign will display in the create campaign data table page.
![](https://www.auctionsoftware.com/wp-content/uploads/2023/01/23-1024x520.png)
- Edit Icon – Admin can edit and change the values.
- Send Campaign Icon – Admin can send the created campaign email to the respective selected users.
![](https://www.auctionsoftware.com/wp-content/uploads/2023/01/24-1024x520.png)
4. Order Control
Description –
Admin User can manage Orders and Order Status for the Products.
- Click Pending under the Order Control tab to view the pending orders of the user.
![](https://www.auctionsoftware.com/wp-content/uploads/2023/01/25-1024x525.png)
Pending Tab – Admin can see the Pending order status.
![](https://www.auctionsoftware.com/wp-content/uploads/2023/01/26-1-1024x516.png)
![](https://www.auctionsoftware.com/wp-content/uploads/2023/01/27-1024x520.png)
New Tab – Admin can search the Pending Invoice ID and Product to confirm the product delivery – by confirming the popup displayed.
![](https://www.auctionsoftware.com/wp-content/uploads/2023/01/28-1024x516.png)
Delivered Tab – Admin can see the delivered Products and view the details.
![](https://www.auctionsoftware.com/wp-content/uploads/2023/01/29-1024x511.png)
![](https://www.auctionsoftware.com/wp-content/uploads/2023/01/30-1024x523.png)
5. ERP from Auction.io
Description –
Admin User can manage the Inventory using ERP.
- Admin can get the product details from other sites, e.g., Amazon using ASIN.
- Click Active under the listing tab and then click the add new single listing button.
![](https://www.auctionsoftware.com/wp-content/uploads/2023/01/31-1024x520.png)
Add New Single Listing – Admin should enter the Amazon site product ASIN IDand fetch the Product details.
![](https://www.auctionsoftware.com/wp-content/uploads/2023/01/32-1024x522.png)
Recent Comments